Privacy Protection

s94 Privacy Policy

Your personal data matters to us. This policy explains what data we collect, how we use it, and how we protect it.

Last updated: 29 October 2026

Introduction and Purpose

The s94 platform provides players in Myanmar with a safe and trustworthy online casino service. This privacy policy applies to all users, account holders, and players on our website s94.mom.

This policy details what personal data we collect, how we use it, who we may share it with, and how you can control your own data. By continuing to use our services, you are considered to have accepted this policy.

Important notice: This website is intended for adults aged 21+ only. We do not knowingly collect personal data from anyone under 21.

Data We Collect

We collect only the data necessary to deliver our service properly and to protect player account security.

Personal data provided directly by you

  • Name, date of birth, and contact details (phone number, email)
  • Payment data — deposit and withdrawal records (we do not store full card or mobile banking details)
  • Username and password provided at registration (stored in encrypted form)
  • Communication and service request records

Technical data collected automatically

  • IP address, browser type and version, operating system
  • Time spent on the site, pages visited
  • Cookies and tracking technologies (see Section 7 for details)
  • Gaming history — games played, betting details

How your data is used

We use your personal data only for the following purposes—

Service Management

Used for account registration, processing deposits / withdrawals, handling bonuses and cashback, and recording player data.

Security and Fraud Prevention

Data is checked to prevent account theft, money laundering, and fraudulent activity. Your personal information is protected with SSL encryption and secure platform technologies.

Responsible Gaming Support

We use data to provide support that puts the player's wellbeing first if signs of problem gambling appear in their playing patterns.

Service Improvement

We analyse player behaviour, preferences, and feedback to improve the game centre, VIP programme, and overall player experience.

Communication

We contact players regarding important service updates, policy changes, and matters the player has raised. We do not sell your personal data to third parties for advertising purposes.

Clarification: We will never sell your personal data to third parties for commercial purposes. Data is shared with partners only under a formal agreement where it is necessary to operate the service.

Data Sharing and Disclosure

We may share your personal data with third parties only in the following circumstances—

Service Providers

Payment processors (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfers), server / security service providers, and software providers — we ensure these partners comply with the privacy standards we have set.

Legal Requirements

When we are legally required to respond to a formal request from a relevant authority, we cooperate in accordance with the law.

Business Changes

In the event of a merger, sale, or transfer of assets, data may be passed to the successor, but we will ensure it continues to be protected.

Data Security Measures

s94 continuously applies up-to-date technical measures to protect players' personal data—

  • SSL / TLS Encryption — all data transferred between your browser and our servers is encrypted
  • Password Encryption Storage — your password is protected with a hash function so no one can view it
  • Access Control — the number of staff who can access personal data is kept to a minimum
  • Regular Security Audits — servers and software systems are checked frequently
  • Two-Factor Authentication — available for those who want an extra layer of protection on their account

We are honest in stating that no internet-connected service can guarantee 100% flawless security. If any issue arises, please contact us immediately at [email protected].

Player Rights

Every player using our service has the following rights regarding their personal data—

Right to Access

You can request to know what data we hold about you. We will respond as quickly as possible and will not refuse unless we are legally restricted from disclosing it.

Right to Rectification

If there are any errors in your personal data, you can request a correction by contacting us.

Right to Erasure

You can request deletion of your personal data in cases where no legal or contractual obligations apply. Please note that we are legally required to retain financial records for the relevant retention period.

Right to Restriction

You can request that your data be restricted to specific purposes only, without full deletion.

Right to Opt Out of Marketing Communications

Although we rarely send promotional communications, you have the right to opt out of any type of communication at any time. Contact us at [email protected].

To exercise your rights, contact us at [email protected]. We are available 24/7 to respond via Burmese-language Live Chat and Email.

Cookies and Tracking Technologies

Our website uses cookies to improve the experience of players on the site and to ensure normal operation of the service.

Essential Cookies

Essential cookies are used to keep the website running normally and to maintain login sessions. Disabling these cookies will prevent the website from functioning properly.

Analytical Cookies

We use aggregated analytical cookies to understand how the website is accessed and used. This information is used solely for the purpose of improving our service.

How to Control Cookies

You can review, disable, or delete cookies through your browser settings. Please note that disabling essential cookies may cause some website features to stop working normally.

Data Retention Period

We retain data for as long as necessary to provide the service and to meet our legal obligations.

  • Account Data — retained after account closure for the legally required period
  • Financial Records — retained in accordance with banking and financial legal requirements
  • Gaming History — retained for the necessary period for player protection and legal purposes
  • Communication Records — retained for the duration of service use and for a set period thereafter

When you request account deletion, data that we have no legal obligation to retain will be deleted as quickly as possible.

Protection for Those Under 21

The s94 website is intended for adults aged 21 and above only. If we discover that a person under 21 has provided personal data and created an account on our website, that account will be closed immediately and the associated data will be deleted.

If parents or guardians become aware that their child is accessing this website, we kindly ask that you notify us immediately at [email protected].

Policy Changes

We may update this Privacy Policy from time to time. If significant changes occur, players will be notified in advance through the service.

Continuing to use the website after any changes have been made means you accept the updated policy. We encourage you to revisit this page regularly. The "Last Updated" date is always shown at the top of this page.

Privacy Protection Quick Answers

Common questions from players and their answers

No. s94 does not sell player personal data to any third party for marketing purposes. Some data is shared with partners strictly necessary to deliver the service (such as payment service providers), and only with their agreement.

s94 protects your data with SSL encryption, password hashing, and access controls. Regular security checks are carried out. We recommend setting a strong password for your account and not sharing it with anyone.

Email us at [email protected] or contact us via Live Chat. We will handle your data deletion request promptly, removing any data we are not legally required to retain. We will also explain which financial records must be kept to meet legal obligations.

You can turn off analytics cookies. However, if essential cookies are disabled, your login session cannot be maintained, so some core features of the website may not work properly.

s94 restricts access to player personal data to only the staff members who need it. All staff operate under privacy guidelines and confidentiality agreements, and any data breach will be dealt with strictly.

Major changes will be communicated to players through the service in advance. For minor routine updates, the "Last updated" date at the top of this page is kept current, so we encourage you to check this page regularly.

Still have questions?

If you have any questions or concerns about your personal data, our 24/7 Burmese-language support team is ready to help.

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