s94 Responsible Gaming
s94 is here to support you with tools to keep gambling fun and to help you stay in control of your money and time.
Gaming and Responsibility
At s94, we are committed to ensuring every player can enjoy their gaming and that gambling does not disrupt their daily life. Gambling is entertainment, not a financial solution. We provide a range of tools to help players stay in control.
We understand that gambling can become a problem for any player. That is why s94 offers open and transparent services to help players review their own play. Our players' wellbeing is our number one priority.
Self-Exclusion
If you want to step back from gambling for a while, you can use the self-exclusion tool to temporarily close your account. Request it anytime via 24/7 Live Chat.
Deposit Limits
If you want to cap your daily, weekly or monthly deposits, contact our support team and we will set that limit for you.
Time-Out Service
If you have been playing for a long time, you can use the Time-Out service to pause your play — block your account from gaming for anywhere from one day up to 6 weeks.
Gaming History
Players can check their gaming records and deposit/withdrawal history in their account to review their own play patterns.
Setting Betting Limits
You can set a limit on your betting amount in advance. Playing within a loss limit is a more responsible way to play.
24/7 Myanmar Language Support
If you have any issues related to gambling, you can reach us instantly in Myanmar language via s94 Live Chat. You can also contact us by email.
Age 21+ Restriction
Only players aged 21 and above are allowed to play at s94. This is not just a legal requirement — it is a step we proactively take to protect younger individuals.
We carry out age checks when accounts are opened to prevent underage gambling. If there are young people in your household, please do not share your gaming screen with them.
- Age verification must be completed when opening an account
- If there is suspicion that a minor is playing, the account will be suspended
- Parents or guardians should take note
Be open and honest with family and friends
If gambling is causing relationship problems, that is a sign there may be a gambling problem.
Only gamble with money you can afford to lose
Money you cannot do without — such as rent or medical expenses — should never be used for gambling. Gambling is not a way to solve financial problems.
Do not expect to win back what you have lost
Chasing losses by increasing your bets is one of the main signs of problem gambling.
Problem Gambling Warning Signs
Check yourself against the signs below. If more than one applies to you, it is worth paying attention — there may be a gambling problem.
Financial Problems
If gambling has led you to borrow money, or essential funds are running out, take this sign seriously.
Sleep Loss / Lost Track of Time
If hours pass without you realising you have been gambling, or you are replacing sleep time at night with gambling time, you should take note.
Irritability and Restlessness
If you feel unsettled when not gambling and feel a strong urge to play, that is also worth paying attention to.
Hiding Your Gambling
If you cannot talk about gambling with family or friends and keep it hidden, that may indicate a problem.
Chasing Losses
If you believe you must win back what you have lost and keep increasing your bets, that is one of the main signs of problem gambling.
Relationship Breakdown
If gambling is damaging your relationships with family, work, or friends, contact our support team right away.
Gambling Control Tools
s94 provides the following tools so players can manage their own gambling. Any tool can be requested through 24/7 Live Chat.
Deposit Limits
You can set a daily, weekly, or monthly limit on your deposits. Once a limit is set it takes effect immediately, and you will not be able to deposit beyond that amount. If you want to increase the limit, you must wait 48 hours before the change can be made — this protection helps players stay on track with their own goals.
Time-Out — Temporary Break from Gambling
With the Time-Out feature you can choose in advance to lock your account for anywhere from 24 hours up to 6 weeks. You will not be able to play until that period ends. Even if you request an early reopening, we will not support that until the period is over — that is how we protect players.
Self-Exclusion
If you feel that gambling is becoming a problem, you can contact our support team and request a self-exclusion. Options include 6 months, 1 year, or permanent exclusion, and you will not be able to return to play during the exclusion period. This gives you time to step back and address the problem.
Session Time Reminder
When a set play time is reached, the account can display how long you have been playing. This helps players keep track of the time they spend gambling. You can request this feature through Live Chat.
How to Get Help
If gambling is becoming a problem or you are finding it hard to stay in control, do not make excuses for yourself — contact s94 support right away.
24/7 Live Chat
s94's Live Chat support is available in Burmese around the clock. You can reach out with any gambling-related concern.
Contact by Email
For more detailed communication, you can email us at [email protected]. Your personal and financial information is kept secure.
What to Do When the Urge to Gamble Hits
When you feel the urge to gamble, try these steps —
- For the first 15 minutes, try switching what you are doing — step back
- Get up and change your surroundings — drink some water, go for a walk
- Talk to a friend or family member
- If the urge continues, contact s94 support and request a Time-Out
Play in a healthy and responsible way
s94 is committed to helping players stay in control of their gambling. You can find out more in the FAQ or try our games for yourself.